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Tom Peters citations
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Tom Peters est un consultant — ex-Mc Kinsey — et un auteur américain, spécialiste du management et célèbre en particulier pour son livre Le Prix de l'excellence avec Robert Waterman. Wikipedia  

✵ 7. novembre 1942
Tom Peters: 50 citations0 J'aime

Tom Peters: Citations en anglais

“No such thing as a 'non-leader.' Every day offers every one of us scads of leadership opportunities.”

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Tom Peters

16 October 2017
Tom Peters Daily, Weekly Quote

“someone with whom I co-invent the future”

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Tom Peters

08 May 2017
Tom Peters Daily, Weekly Quote

“As project chief you are creating a narrative, a story, a good yarn. If you look at the process-journey that way, you and your gang will … dramatically up the odds of a WOW outcome!”

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Tom Peters

November 5, 2010.
Tom Peters Daily, Weekly Quote

“What gets measured gets done.”

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Tom Peters livre In Search of Excellence

Attributed to organization theorist Mason Haire. p. 268.
In Search of Excellence (1982)

“The well-served customer…is an appreciating asset. Every small act on her or his behalf ups the odds of repeat business, add-on business, and priceless word-of-mouth referral.”

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Tom Peters

January 4, 2016
Tom Peters Daily, Weekly Quote

“Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company's success.”

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Tom Peters livre In Search of Excellence

Source: In Search of Excellence (1982), p. i.

“EXCELLENCE in <140 Characters: Cherish your people, cuddle your customers, wander around, “try it” beats “talk about it,” Excellence or else, tell the truth.”

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Tom Peters

TomPeters.com - Abu Dhabi, World Strategy Summit, Main Program, November 17, 2015

“A ‘Client’ is …”

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Tom Peters

Tom Peters Daily, Weekly Quote

“In the private or public sector, in big business or small, we observe that there are only two ways to create and sustain superior performance over the long haul. First, take exceptional care of your customers … via superior service and superior quality. Second, constantly innovate. That’s it.”

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Tom Peters

28 October 2019
Tom Peters Daily, Weekly Quote

“Passionate servant leaders, determined to create a legacy of earthshaking transformation in their domain create/must necessarily create organizations which are … no less than Cathedrals in which the full and awesome power of the Imagination and Spirit and native Entrepreneurial flair of diverse individuals is unleashed … In passionate pursuit of jointly perceived soaring purpose and personal and community and client service Excellence.”

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Tom Peters

24 December 2018
Tom Peters Daily, Weekly Quote

“‘Soft’ skills will be 10X more important in a virtual/work-at-home world. Team dynamics, individual growth, team creativity will dominate effectiveness.”

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Tom Peters

06 April 2020
Tom Peters Daily, Weekly Quote

“Everybody loves being recognized, in any way, large or small. ... Appreciation, applause, approval, respect—we all love it!”

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Tom Peters

17 May 2021
Tom Peters Daily, Weekly Quote

“Professional success requires ... drive, initiative, commitment, involvement, and -above all- enthusiasm.”

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Tom Peters

21 June 2021
Tom Peters Daily, Weekly Quote

“Brains are in; heavy lifting is out. That's the essential nature of the new knowledge-based economy. Therefore, the development of knowledge is close to job No. 1 for corporations.”

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Tom Peters

Source: Tom Peters Daily, Weekly Quote
08 November 2021

“Hire for all jobs based on empathy. Employ people who care about people; everything else can be trained.”

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Tom Peters

Source: Tom Peters Daily, Weekly Quote, 01 March 2021

“Machines can automate a lot of things, but design is something humans do best.”

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Tom Peters

02 May 2022
Tom Peters Daily, Weekly Quote

“Tennis or finance or engineering or bartending … this ‘simple’ lesson bears repeating. … Study! Study! Study!”

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Tom Peters

18 April 2022
Tom Peters Daily, Weekly Quote

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